Today at Microsoft Build 2025, we’re excited to announce the new Model Context Protocol (MCP) servers for Microsoft Dynamics 365 ERP and CRM business applications.
Great customer service depends on delivering great personalized experiences. To meet these expectations, companies need to commit to keeping up with ever-evolving customer needs across every stage of that journey.
Building on the initial wave of AI agents announced Microsoft is excited to announce that several new ERP agents will be available for public preview.
Today, we’re announcing the first price increase for Dynamics 365 Business Central in more than five years.
FastTrack for Dynamics 365 is a service provided by Microsoft to help drive implementation success by providing expert guidance and support.
There are many benefits to beginning the migration to Business Central now, with many resources that Microsoft has to support you.
We’re pleased to share that the Sales Order Agent for Microsoft Dynamics 365 Business Central is now available in paid public preview.
Today, we’re delighted to announce that Microsoft has been named a Leader in The Forrester Wave™: Customer Relationship Management, Q1 2025.
This week, thousands of manufacturers will gather at Hannover Messe 2025 for insights into the changing manufacturing landscape. Top of mind for many attendees is how AI will impact the manufacturing industry.
We’re announcing a new program—Microsoft AI Accelerator for Sales—to help more customers rapidly transform their sales organization with Microsoft 365 Copilot and agents, as well as two new agents—Sales Agent and Sales Chat—to help scale the team’s ability to nurture and close deals.
Personalizing customer journeys requires a more proactive approach assisted with AI.
In today’s fast-changing world, financial, operational, and organizational leaders must respond to shifting demands and market volatility with agility.
AI-powered customer profiling enables a shift from reactive decision making by sales teams to proactive customer engagement.
